Experienced HPSM AdministratorIt / Application support
Talent Hunter is an IT and Telecom Recruitment Company ensuring best professional opportunities for talents in the high-tech industry and providing quick and cost-effective solutions to client companies seeking best talent for their business. We believe that each one of us is designing our live through the everyday choices we make.
" The good news about computers is that they do what you tell them to do. The bad news is that they do what you tell them to do."
/ Ted Nelson /
Our client is an international software development company, specialized in integration and support of telecom software and innovative cyber technology solutions. For their Sofia based office, we are currently looking for an experienced professional with solid background in HPSM Administration.
If you WANT TO:
• Modify and customize product modules based on ITIL standards.
• Resolve cases according to the HPSM complex modules.
• Participate in the optimization business processes related to the product specification.
• Install and configure HP Service Manager requests.
• Develop and maintain Change management workflows.
• Set up user accounts and their management.
And if you HAVE:
• Solid knowledge and hands on experience with HP Service Manager (versions up to 9. 30+ is required)
• Background in Administration and Change management enterprise responsibilities
• Technical skills in MS SQL server - deploy or support
• Experience in corporate software customization
• Certification in HP Service Manager Software Implementation is a strong plus
• Experience in tailoring of HPSM 9.40+ and 9.50+ is an advantage
THEN we are expecting you! Please, send us your recent CV in ENGLISH, indicating the Ref.No (HPSM) in the subject, and we will contact you if you have the needed skill-set for the role!