NETWORK SUPPORT ENGINEER

Our client is a global Network service providing company, most famous for its’ solutions which combine on-demand infrastructure, automation, web-based portals to give their clients access to global connectivity.

We are currently expanding a professional and experienced technical team as part of their Networking Team in Sofia. The role is:

Network Support Engineer 

On a daily basis you will have to:

• Executes network monitoring of all technologies and services:
• Performs troubleshooting in case of incidents to resolve incidents with customer services:
• Manage incidents and customer request tickets in the ticketing system
• Executes level 1 support for network and services;
• Provides support for the daily operation of computer and communication systems and networks.

Must have:

• 1+ year of networking support experience;
• University degree in Computer Science or relevant;
• Advance English language skills;
• Working experience in using MPLS, L2, and L3 networks;
• Good knowledge of MEF standards.

The company offers:

• Challenging technical cases and nice work environment;
• Excellent social package and benefits;
• Flexible working shifts;
• Opportunity to work with one of the most innovative technical laboratories in Bulgaria;
• A chance for career growth in technical or management aspects.

If you think this is the right challenge for you, please apply the contact form. Only shortlisted candidates will be contacted!