NETWORK OPERATIONS ENGINEER WANTED?

Talent Hunter is an IT and Telecom recruitment company committed to connecting top professionals with outstanding career opportunities in the high-tech industry. We deliver fast, efficient, and cost-effective recruitment solutions to our clients, helping them attract the right talent to drive their business forward. We believe that each of us designs our own life through the choices we make every day.

Our client is seeking Operations Engineer / NOC Engineer familiar with MPLS, Transmission technologies and/or IP/SD-WAN/Cloud. Part of the 24/7 Customer Service Center Operations Team, the Operations Engineer is responsible for monitoring and support of Network Infrastructure and Customer Services. Resolving customer network incidents, escalating internally & or to 3rd party suppliers & or vendors, within strict SLAs based on ticket priority, and keeping customer informed during the incident management process.

Key Responsibilities:

• Monitor network infrastructure (nodes, capacity, access services) using vendor tools

• Manage incidents with urgency (P1: 4h / P2: 8h resolution)

• Troubleshoot across various network technologies

• Update customers regularly on progress and resolution

• Handle customer service requests and review supplier planned works

• Document all actions in ticketing system and maintain internal databases

• Collaborate with internal teams (Engineering, Sales, Project Management) and external vendors

• Contribute to process improvements and draft Customer RFOs

Requirements:

• Bachelor’s degree in Telecommunications, Computer Science or other Computer Networking related field

• 2+ years in network support / operations within a service provider environment

• 24/7 operations experience

• Strong understanding of at least two: OTN, SDH, Ethernet, MPLS, IP (MEF standards)

• Familiarity with cloud providers (AWS, Azure, etc.) is a plus

• Experience with multi-vendor platforms (Juniper, Nokia, Alcatel, Ekinops) is an advantage

• Cisco CCNP, MEF CECP, JNCIA certificate would be considered as a strong advantage

• SD-WAN knowledge is a strong advantage

Skills Required:

• Troubleshooting skills on various network technologies

• Strong analytical and problem-solving skills, with an ability to assimilate, analyse and correlate data from various network monitoring system, application, and security devices, logs, and alerts

• Strong communication and collaboration skills

• Leadership skills with ability to influence and inspire

• Strong interpersonal skills

• Keen eye for detail and a result driven approach

• Flexible, adaptable and supportivе

• Team player and problem-solver

If you think this is the right challenge for you, please send us a recent CV in English. Only shortlisted candidates will be contacted.

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