MS DYNAMICS 365 ENGINEER WANTED?

This role will oversee the administration, maintenance, field support, customization, and configuration of the platform. S/he will partner with internal teams to assess system requests, assist with system training as needed, and recommend solutions to enhance operational efficiency. This individual will navigate a high-growth environment that requires adaptability to shifting priorities, working with undefined processes, and partnering closely with internal teams.

Responsibilities & Essential Duties will be:

• Serve as the primary support for Microsoft Dynamics environment to include system backup, maintenance, patch updates, error logs, and release management
• Provide field support by answering questions or handling helpdesk tickets/escalations
• Manage and maintain user permissions, security roles, and security teams
• Ensure that data in Dynamics is accurate and protected against unauthorized access
• Partner with team members across the organization to train new users and support existing users with system usage such as data entry, reporting, and basic system functionality
• Monitor Dynamics operations and conduct performance analysis to assess options for optimizing and configuring the system
• Address and resolve issues that team members inquire about
• Manage system requests, assess viability, and collaborate with IT resources to determine solutions
• Administer configuration changes and execute tests to ensure changes will not have an impact on the production system
• Assist with modifying and maintaining system customizations to dashboards; views; business processes, workflows, dialogs; templates; lead nurtures email sends; reports, fields, and forms; among other possible customizations
• Stay abreast of industry best practices and recommend solutions to enhance organizational efficiency
• Utilizing specialist knowledge of Finance/ Project Accounting and the Microsoft Dynamics F&O product to support the development and expansion of Dynamics 365
• Developing original approaches to improve or replace existing processes and procedures
• Preparing requirements list for small to medium-sized new functionalities
• Liaise with vendors on delivery of requirements

You’ll need the following qualifications:

• Bachelor‘s degree in Information Technology, Computer Science, or equivalent work experience and/or education
• Minimum 1-year proven experience as system administrator for Microsoft Dynamics
• Familiarity with security roles and administration of security teams in Microsoft Dynamics Experience supporting users, running feedback sessions with customers, and executing testing Experience with customization, configuration, and integration of email marketing applications Basic proficiency with CSS, HTML, or query writing
• Must speak English

Take the right road, submit your updated resume, and seize the opportunity.